I couldn't get presale Jonas brothers tickets but I am a member of the fan club?
Your membership account doesn't have enough priviliage to get passcode for this show.
Why would I not have enough privilege to get the passcode for the tickets if it said I had full access to any presale tickets?
Someone help!!!
Thank you!
Attention fans and Team Jonas members:
There are still tickets available to all venues! Please understand that there are tens of thousands of Jonas Brothers fans around the US and Canada, and all are simultaneously trying to get codes for tickets through the presale at the same time. Please remember that Team Jonas is a fan club, not a ticket club, and tickets are not guaranteed. We do our best to get access to as many tickets as possible for presales, for fans.
You have the option to go to Ticketmaster (http://www.ticketmaster.com/artist/10527... directly for your tickets if you are unable to get through to claim your code on www.jonasbrothersfanclub.com. You will have to purchase a bundle membership. If you are already are a member, were not issued a code from the club yet, and decide to buy your tickets through Ticketmaster, please contact Customer Service through the fan club site add customer service email address (preferably after 3pm EST today) and we will issue you a refund for one of your memberships this week.
The site is working slower as a result of all the fans trying to get through. In addition, the site has been maliciously attacked by presale code-seeking programs deployed by ticket brokers trying to gain access to codes on the site. This slows down site performance as well.
We are working hard to accommodate all the requests and get the codes out as fast as possible to all the actual fan club members requesting them.
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